Privacy Policy
Protecting your private information is our priority. This
Statement of Privacy applies to serviceguru.io and GEEKS5G LLC and governs data
collection and usage. For the purposes of this Privacy Policy, unless otherwise
noted, all references to GEEKS5G LLC include serviceguru.io and GEEKS5G. The GEEKS5G
website is a service professional network site. By using the GEEKS5G website,
you consent to the data practices described in this statement.
Collection of your Personal Information In order to better
provide you with services offered on our Site, GEEKS5G may collect personally
identifiable information, such as your:
First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
If you purchase GEEKS5G’s services, we collect billing and
credit card information. This information is used to complete the purchase
transaction.
Please keep in mind that if you directly disclose personally
identifiable information or personally sensitive data through GEEKS5G’s public
message boards such as the forum section, this information may be collected and
used by others.
We do not collect any personal information about you unless
you voluntarily provide it to us. However, you may be required to provide
certain personal information to us when you elect to use certain services
available on the Site. These may include: (a) registering for an account on our
Site; (b) entering a sweepstakes or contest sponsored by us or one of our
partners; (c) signing up for special offers from selected third parties; (d)
sending us an email message; (e) submitting your credit card or other payment
information when ordering and purchasing services on our Site. To wit, we will
use your information for, but not limited to, communicating with you in
relation to services and/or products you have requested from us. We also may
gather additional personal or non-personal information in the future.
Use of your Personal Information GEEKS5G collects and uses
your personal information to operate its website(s) and deliver the services
you have requested.
GEEKS5G may also use your personally identifiable
information to inform you of other products or services available from GEEKS5G
and its affiliates.
Sharing Information with Third Parties GEEKS5G does not
sell, rent or lease its customer lists to third parties.
GEEKS5G may share data with trusted partners to help perform
statistical analysis, send you email or postal mail, provide customer support,
or arrange for deliveries. All such third parties are prohibited from using
your personal information except to provide these services to GEEKS5G, and they
are required to maintain the confidentiality of your information.
GEEKS5G may disclose your personal information, without
notice, if required to do so by law or in the good faith belief that such
action is necessary to: (a) conform to the edicts of the law or comply with
legal process served on GEEKS5G or the site; (b) protect and defend the rights
or property of GEEKS5G; and/or (c) act under exigent circumstances to protect
the personal safety of users of GEEKS5G, or the public.
Tracking User Behavior GEEKS5G may keep track of the
websites and pages our users visit within GEEKS5G, in order to determine what GEEKS5G
services are the most popular. This data is used to deliver customized content
and advertising within GEEKS5G to customers whose behavior indicates that they
are interested in a particular subject area.
Automatically Collected Information Information about your
computer hardware and software may be automatically collected by GEEKS5G. This
information can include: your IP address, browser type, domain names, access
times and referring website addresses. This information is used for the
operation of the service, to maintain quality of the service, and to provide
general statistics regarding use of the GEEKS5G website.
Links This website contains links to other sites. Please be
aware that we are not responsible for the content or privacy practices of such
other sites. We encourage our users to be aware when they leave our site and to
read the privacy statements of any other site that collects personally
identifiable information.
Security of your Personal Information GEEKS5G secures your
personal information from unauthorized access, use, or disclosure. GEEKS5G uses
the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is
transmitted to other websites, it is protected through the use of encryption,
such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect
against unauthorized access to or alteration of your personal information.
Unfortunately, no data transmission over the Internet or any wireless network
can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and
privacy limitations inherent to the Internet which are beyond our control; and
(b) security, integrity, and privacy of any and all information and data
exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion Subject to certain exceptions set out
below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal
information from their records.
Please note that we may not be able to comply with requests
to delete your personal information if it is necessary to:
• Complete the transaction for which the personal
information was collected, fulfill the terms of a written warranty or product
recall conducted in accordance with federal law, provide a good or service
requested by you, or reasonably anticipated within the context of our ongoing
business relationship with you, or otherwise perform a contract between you and
us
• Detect security incidents, protect against malicious,
deceptive, fraudulent, or illegal activity; or prosecute those responsible for
that activity;
• Debug to identify and repair errors that impair existing
intended functionality
• Exercise free speech, ensure the right of another consumer
to exercise his or her right of free speech, or exercise another right provided
for by law
• Comply with the California Electronic Communications
Privacy Act
• Engage in public or peer-reviewed scientific, historical,
or statistical research in the public interest that adheres to all other applicable
ethics and privacy laws, when our deletion of the information is likely to
render impossible or seriously impair the achievement of such research,
provided we have obtained your informed consent
• Enable solely internal uses that are reasonably aligned
with your expectations based on your relationship with us
• Comply with an existing legal obligation or
• Otherwise use your personal information, internally, in a
lawful manner that is compatible with the context in which you provided the
information.
Children Under Thirteen GEEKS5G does not knowingly collect
personally identifiable information from children under the age of thirteen. If
you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.
Disconnecting your GEEKS5G Account from Third Party Websites
You will be able to connect your GEEKS5G account to third party accounts. BY
CONNECTING YOUR GEEKS5G ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE
AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION
ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD
PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY
IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE.
You may disconnect your account from a third party account at any time. Users
can login to their portal through third party sites, such as Facebook and
Google account. Users can signup manually and they can call or email us to stop
accessing the site through third-party integrations.
E-mail Communications From time to time, GEEKS5G may contact
you via email for the purpose of providing announcements, promotional offers,
alerts, confirmations, surveys, and/or other general communication. In order to
improve our Services, we may receive a notification when you open an email from
GEEKS5G or click on a link therein.
If you would like to stop receiving marketing or promotional
communications via email from GEEKS5G, you may opt out of such communications
by click on the opt-out or unsubscribe link posted on the bottom of each mail..
Changes to this Statement GEEKS5G reserves the right to
change this Privacy Policy from time to time. We will notify you about
significant changes in the way we treat personal information by sending a
notice to the primary email address specified in your account, by placing a
prominent notice on our site, and/or by updating any privacy information on
this page. Your continued use of the Site and/or Services available through
this Site after such modifications will constitute your: (a) acknowledgment of
the modified Privacy Policy; and (b) agreement to abide and be bound by that
Policy.
Contact Information GEEKS5G welcomes your questions or
comments regarding this Statement of Privacy. If you believe that GEEKS5G has
not adhered to this Statement, please contact GEEKS5G at:
GEEKS5G LLC 7701 North Lamar Blvd, Suit 402 Austin, Texas
78752
Email Address: marketing@geeks5g.com
Telephone number: 800.320.0228
Effective as of January 01, 2021